BLE disconnect sometimes never auto-reconnects (requires manual re-pair/power cycle, loses hours)

[omi-discord-vector]

Problem

Device disconnects and then fails to auto-reconnect. User loses hours of capture until manually fixing it.

What happened

• Device disconnected on its own
• Did not reconnect automatically (timeout)
• User lost ~2 hours of the day
• Required manual recovery:
  • Reconnect + re-pair device
  • Power cycle (turn device off/on)

Evidence / Pattern

In Device Diagnostics, users constantly see timeout disconnects throughout the day. This incident appears to be the same timeout-type disconnect, but in this case it got stuck and never recovered.

Expected

After an unexpected disconnect, app should automatically reconnect (and not require re-pairing/power cycle).

Actual

Stuck disconnected until user manually repairs/reboots.

Related

• Ongoing frequent disconnects: BLE: constant device disconnects (dozens/day) visible in Device Diagnostics #6678

Info to add (if available)

• App version/build + Android version + phone model
• Firmware version
• Screenshot/export from Device Diagnostics around the event (disconnect reason="timeout", RSSI)
• Whether battery optimizations are disabled for Omi

Priority

High (data loss / missed conversations).

[pdudas76]

I have experienced this as well over the course of several updates.
One of the two things usually fixes it, power cycling the omi or force quitting the iOS app and starting again.

[beastoin]

@mdmohsin7 man pls send help :)

[mdmohsin7]

Hi @pdudas76 can you pls message me on discord (mohsinxyz is the username) so that I can gather more details / logs from you to figure out the root cause of this issue