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Refund for entire year purchase #116467
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Select Topic AreaQuestion BodyWhy did co-pilot stop working after 4-5 months? I purchased one year. Seems like a strange amount of time to consider for a one year contract. |
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Replies: 4 comments
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@scott-weeden in October of last year your Copilot for Individuals subscription was refunded (pro-rata) as your account was invited to join a Copilot for Business organisation. This organisation "adopted" your Copilot seat, causing the refund event and that org to take up payment henceforth. It looks like that organisation removed your Copilot seat a few weeks ago. Those are all the details I can share via this forum. Please contact support, or the organisation who was providing your account with Copilot access. Thank you. |
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Thank you for clarification |
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I accidentally paid for pro today and realized later that I don't need it. I've cancelled the subscription and was wondering when the refund happens? |
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I accidentally paid for GitHub Developer Plan - Annual: $45.50 USD thinking it was an invoice for the GitHub Copilot Pro+. I do not need GitHub Developer Plan - Annual. Please refund it. |
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@scott-weeden in October of last year your Copilot for Individuals subscription was refunded (pro-rata) as your account was invited to join a Copilot for Business organisation. This organisation "adopted" your Copilot seat, causing the refund event and that org to take up payment henceforth.
It looks like that organisation removed your Copilot seat a few weeks ago.
Those are all the details I can share via this forum. Please contact support, or the organisation who was providing your account with Copilot access. Thank you.