No response from support about incorrect billing

[Tertiumnon]

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Product Feedback

Copilot Feature Area

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Hi, I paid annually for Copilot Pro and then switched to Pro+ version by mistake (instead of increasing usage). After returning back to Pro, I pay a bill every month payment.

It's ridiculous. I've already paid 300 USD for 6 months!!! Instead of 100 + usage for 1 year....

I've asked to help me on support page month ago and there is no response from support team!

It should be recalculated after I changed the plan two months ago.

Please, help your customer!

[github-actions[bot]]

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