Copilot Pro trial unexpectedly revoked after successful payment verification (PayPal)

[Steo94]

Hello,
I activated the 30‑day trial of GitHub Copilot Pro on April 5th. During the activation process, GitHub requested a payment method verification. I used my PayPal account, and the verification appeared to work correctly: a $10 charge was placed and then automatically refunded a few hours later, which is the normal behavior for a pre‑authorization.

For the following days (until April 15th), I had full access to Copilot Pro features:

premium models

agents

premium requests

usage bar in my profile
Everything worked exactly as expected for a valid Copilot Pro trial.

However, today I logged in and noticed that my account suddenly shows Copilot Free, and the trial is no longer active. I did not cancel anything, and there were no notifications or emails about a failed payment or a revoked trial.

From what I can tell, it seems that the PayPal pre‑authorization may have been released too early, and GitHub automatically interpreted this as a failed verification, even though the initial verification succeeded.

Could you please check my account and restore the 30‑day Copilot Pro trial?
I would really appreciate your help, as the trial was working correctly and I did not expect it to be revoked.

Thank you in advance.

[github-actions[bot]]

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