Misleading error message `Unable to retrieve auth string from channel-authorization endpoint - received status: 0 from /pusher/auth. Clients must be authorized to join private or presence channels.`

[alexanderadam]

Currently we're running into the Clients must be authorized to join private or presence channels. exception in our Rails application.

It's linking to the authorizing users documentation, which is great. 👍

However, given that we see status: 0 in the error, it does not seem like this is indeed an authorization but a network issue.

Is this assumption correct?
If it is, we'd expect not to raise an error but running into the connection state unavailable-logic which would retry the thing it's trying to do until it works.

Also the behaviour should then be documented.

[stale]

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