I'm a Service Desk Engineer at Neat, supporting modern workplace collaboration technology and helping customers get the best experience from their devices and solutions. With 8 years of IT experience across support, infrastructure, and end-user technology, I’m passionate about solving technical challenges, improving systems, and delivering great support experiences.
I hold a BSc in Computing & IT from the University of Derby and completed the Cisco Introduction to Cybersecurity certification.
Alongside my day job, I maintain patch notes pages for the open-source project FAForever, helping keep the community informed about updates and releases.
My interests span IT support, networking, collaboration technologies, automation, and homelab projects, and I’m always looking to keep learning and build new skills.
When I'm not working, I'm a proud dad and stepdad who loves spending time outdoors, exploring new adventures, and enjoying quality time with my fiancée.
Slowly working towards my Cisco Certified Support Technician (CCST) in Networking certification, building deeper knowledge in networking fundamentals, troubleshooting, and infrastructure.
- 👨👧👦 Family Time - Proud dad and stepdad balancing tech pursuits with family life
- 🌳 Outdoor Adventures - Exploring nature and enjoying the outdoors
- 🎮 Gaming & Open Source - Contributing to FAForever and enjoying gaming in my downtime
- 🖥️ Collaboration & IT - Passionate about support, workplace tech and problem solving
- 🏠 Homelab & Self-Hosting - Building and experimenting with personal tech projects
- 📚 Continuous Learning - Always expanding my knowledge in IT and networking
- 🎮 FAForever Profile
- 💬 Discord