IT Support & Infrastructure Professional focused on troubleshooting, system administration, networking, and technical support.
Currently building hands-on labs in Active Directory, Windows Server, Networking, Linux Administration, and Cybersecurity Fundamentals.
| Category | Skills |
|---|---|
| Operating Systems | Windows 10/11, Windows Server, Linux (RedHat/NDG) |
| Identity & Access | Active Directory, Microsoft 365, Group Policy (GPO) |
| Networking | TCP/IP, DNS, DHCP, VLANs, OSI Model, Cisco IOS |
| Ticketing & Support | ServiceNow, Remote Desktop, Root Cause Analysis |
| Scripting & Tools | PowerShell, Bash, VirtualBox, Cisco Packet Tracer |
| Security | ISC2 CC, CompTIA A+, Nmap, Wireshark |
Transitioning into a full-time IT Support / Systems Administration role while building practical infrastructure and cybersecurity experience through self-directed home labs.
- π₯οΈ IT Support Troubleshooting Lab β Real helpdesk scenarios: connectivity failures, DHCP, DNS, RCA methodology
- π Linux Systems Administration & Networking Lab β DNS, DHCP, VLANs, Cisco IOS, OSI troubleshooting
- π’ Infrastructure & High-Availability Support Lab β Active Directory, ServiceNow, Windows Server, 95% SLA
- π Basics of Penetration Testing β Nmap, FTP, SMB, RDP, MongoDB
- ISC2 Certified in Cybersecurity (CC)
- CompTIA A+ (In Progress)
- NDG Linux Essentials (Cisco)
- Introduction to Cybersecurity
- π cyberdefenderpaul.com
- πΌ LinkedIn
