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Firstly, install the Drivers: https://docs.openbuilds.com/doku.php?id=docs:blackbox-x32:install-drivers
If it still fails to connect, go to Edit Device Settings:
Make sure your Baud Rate is 115200, and you can try with and without DTR Signal (Enabled seems to work best for the BlackBox X32)
Make sure you have S-value Max set to the correct value (Same as what you Set $30 in Grbl Settings)
same value as $30 in Grbl Settings
Also make sure Laser Mode is Enabled
Save and Reset when Prompted