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arjunnkk/README.md

Hi, I'm Arjun 👋

Aspiring IT Support & Help Desk Professional | CompTIA A+ | Hands-on troubleshooting, networking, and PowerShell labs

🎯 Career Focus

I am focused on entry-level roles such as:

  • IT Support Technician
  • Help Desk Analyst
  • Service Desk Support
  • Junior IT Technician

My long-term goal is to grow into system administration, cloud support, and infrastructure roles.

📚 Currently Learning

  • CompTIA A+ Core 1 — Hardware, networking, mobile devices, troubleshooting
  • Windows troubleshooting
  • Networking basics: IP, DNS, DHCP, routers, switches
  • Microsoft 365 support
  • PowerShell basics
  • Remote support tools

🛠️ Technical Skills

IT Support

  • Windows troubleshooting
  • Hardware troubleshooting
  • Basic networking
  • Printer support
  • Software installation
  • User support
  • Ticket handling basics

Tools

  • Windows 10/11
  • Microsoft 365
  • Command Prompt
  • PowerShell
  • Remote Desktop / AnyDesk / TeamViewer
  • Git & GitHub

Additional Skills

  • SQL
  • Power BI
  • Python
  • Excel
  • Customer support
  • Problem solving

🧪 Practical Learning / Labs

I am documenting my hands-on learning through small IT support labs and troubleshooting exercises.

Planned / Ongoing Labs

  • Windows system information check
  • Slow computer troubleshooting checklist
  • Basic networking commands
  • Wi-Fi troubleshooting steps
  • Printer troubleshooting notes
  • PowerShell system health scripts
  • CompTIA A+ study notes

📌 Featured Repositories

🔧 IT Support Lab

Documentation of troubleshooting steps, Windows fixes, networking commands, and help desk practice scenarios.

📘 CompTIA A+ Notes

My structured notes for CompTIA A+ Core 1 and Core 2 preparation.

💻 PowerShell Basics

Simple PowerShell commands and scripts useful for IT support tasks.

📊 Data Projects

Previous academic and personal projects using SQL, Power BI, and Python.

💼 Background

I have a Master of Information Science background and customer-facing experience in New Zealand.

My work experience has helped me develop strong communication, problem-solving, attention to detail, and customer support skills — all important for IT support and service desk roles.

🚀 Current Goal

My current goal is to land an entry-level IT Support / Help Desk role where I can apply my customer support experience, technical learning, and problem-solving mindset.

📫 Let’s Connect

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  1. IT-Support-Lab IT-Support-Lab Public

    Hands-on IT support, networking, troubleshooting, PowerShell, and help desk labs while preparing for CompTIA A+ certification.

    1

  2. Data-Wrangling-SQLite-Analytics-Workflow Data-Wrangling-SQLite-Analytics-Workflow Public

    Built an end-to-end Python/Jupyter workflow

  3. New-Zealand-Grocery-Price-Inflation-Dashboard-2018-2025- New-Zealand-Grocery-Price-Inflation-Dashboard-2018-2025- Public

    This project analyses grocery price trends in New Zealand using weekly price data from major retailers

  4. Open-Source-Web-Mapping-Application- Open-Source-Web-Mapping-Application- Public

    built, production-quality web map using an open-source stack.

  5. place-sentiment-map. place-sentiment-map. Public

    Jupyter Notebook