I am a Software Engineer specializing in Conversational AI application development, scripting, and automation. Currently, I design and build complex, enterprise-level conversational applications and IVR systems at Omilia, utilizing JavaScript, JSON, and robust CI/CD practices.
With a strong academic background in Big Data and Informatics, backed by corporate experience handling high-priority incident management, I love turning complex data and logical workflows into seamless, impactful solutions.
- Conversational AI & Engineering: Designing IVR workflows, dialogue management, and complex application logic using JavaScript and JSON configurations.
- Automation & CI/CD: Writing Bash scripts to automate deployments and building YAML-based automated regression test suites.
- System Monitoring & Support: Experienced in L2 technical support, analyzing logs, and handling real-time P1/P2/P3 incident management using Grafana and ServiceNow.
- API Integration: Connecting external REST APIs, handling data validation, and building resilient fallback behaviors.
| Category | Technologies & Tools |
|---|---|
| Languages & Scripting | JavaScript, Python, Bash, HTML, CSS |
| Conversational AI | Omilia OCP Platform, IVR Design, JSON Configurations |
| Automation & Ops | API Integrations, YAML Test Definitions, CI/CD, Git, GitHub, GitLab |
| Monitoring & Support | Grafana, ServiceNow, Log Analysis (L2 Support) |
| Web & CMS | WordPress, WooCommerce, Elementor |
| AI & Productivity | Cursor, Claude, Confluence |
- MSc in Big Data & Networked Systems | Ionian University (Graduated 2024)
- Thesis: Bitcoin Price Prediction Using Deep Learning (Time-series forecasting)
- BSc in Informatics | Ionian University (Graduated 2022)
- Thesis: Mapography Mobile Crowdsensing Application Demo
If you're interested in collaborating on a project, talking about Conversational AI, or just want to say hi, feel free to reach out!
- 💼 Connect with me on LinkedIn
- 📥 Or just open an issue right here on my GitHub