Change ticket & conversation assignee ID fields to integer type (Preview)#459
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VarshSuresh merged 2 commits intomainfrom Apr 22, 2026
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Convert admin_assignee_id and team_assignee_id from string to integer in the Preview API spec to align the Ticket API with the Conversation API, which already returns these fields as integers. Mirrors intercom/developer-docs#849 (backend: intercom/intercom#497865). Affected endpoints: POST /tickets, PUT /tickets/{id}, POST /tickets/search. Stable versions (2.7–2.15) are not affected. Co-Authored-By: Claude Opus 4.6 <[email protected]>
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…n Preview spec Conversation schemas: remove nullable from admin_assignee_id and team_assignee_id, return 0 instead of null when unassigned. Ticket schema: add return-0-when-unassigned language to descriptions. Aligns with developer-docs PR #849. Co-Authored-By: Claude Opus 4.6 <[email protected]>
dan0505
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Apr 22, 2026
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Why?
Towards
The Ticket API response returns
admin_assignee_idandteam_assignee_idas strings, while the Conversation API returns them as integers. This inconsistency causes confusion for API consumers working with both resource types. The backend change (intercom/intercom#497865) converts these fields to integers in the unstable/Preview version, and these docs need to reflect that.How?
Updates the Preview OpenAPI spec to change the ticket response schema types from
stringtointeger, updates all response examples to use bare integers, and adds a breaking change changelog entry.Docs PR
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