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This repository is made in lieu of submission towards the solution of problem statement 2 of the OPEN AI NLP hackathon. The objective here is to classify the voice recordings of a call center proceeding by treating them as consumer complaints into the said categories of the automotive industry.
Legacy Python-based complaint intake system prototype integrating speech-to-text and LLM classification to transform multilingual user feedback into structured data.
Machine learning pipeline for classifying consumer complaint texts into product categories, with code, results, and screenshots. Built for Kaiburr Assessment 2025.