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fix: remove legacy duplicate known issues missing a Zendesk ID - #45

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fix/remove-legacy-duplicate-known-issues-20260902181452
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fix: remove legacy duplicate known issues missing a Zendesk ID#45
julia-rabello wants to merge 1 commit into
mainfrom
fix/remove-legacy-duplicate-known-issues-20260902181452

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Summary

These 18 files are legacy duplicates of known issues that already exist elsewhere (in a different category folder) with a valid internalReference (Zendesk ID). The legacy copies have no internalReference (or null), so the dedupe-by-zendesk-id action never grouped them with their counterpart and never flagged them.

Matched via the slugEN frontmatter field (translated titles differ slightly, so title matching alone wasn't reliable for es/pt).

Zendesk ID kept, legacy copy removed (same 6 issues across en/es/pt):

  • 323525 — benefit with restricted number of installments... (kept in Checkout, removed from Shopping)
  • 417098 — inconsistency in the quantity of items with assembly options... (kept in Checkout, removed from Post-purchase)
  • 322764 — price range disregards sales policy (kept in Portal, removed from Marketing & Merchandising)
  • 342720 — kit look out of stock shown as sold out (kept in Portal, removed from Marketing & Merchandising)
  • 1215924 — problems with triggers that contain attachments (kept in Storage, removed from Master Data)
  • 337069 — productlist itemAttachment duplicate on quantity increase (kept in Store Framework, removed from Shopping)

Not touched (different Zendesk IDs sharing a slugEN, left for manual review): Shopee commercial policy error (1238883/1236034), Magazine Luiza status update (829762/827440), accounts with "-" in name (793570/1344531).

Test plan

  • Confirm the kept file for each of the 6 issues is accurate and complete in all three locales
  • Confirm no other page links to the removed slugs

Each of these had a counterpart with the same underlying issue (matched
via slugEN) and a valid internalReference, filed in a different category
folder. These legacy copies had no internalReference (or null), so the
zendesk-id dedupe never grouped them as duplicates and left them behind.

Zendesk IDs kept: 323525, 417098, 322764, 342720, 1215924, 337069
(same 6 issues across en/es/pt).
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